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FAQs
Finishes
We use natural and traditional non-toxic finishes on most items, detailed in the individual listing descriptions. The natural finish is used on all of our solid wood unpainted pieces. It consists of a mixture 100% beeswax, food grade mineral oil, and hard natural carnauba wax. The striped wood pieces have to be protected with furniture lacquer. To minimize waste and voc emission, we roll two thin coats, hand scuff, and lightly spray.
Packaging
In keeping with our need to minimize environmental impact, we do not offer gift wrapping, but our packaging is durable, simple, and minimal. No extra junk like foam, plastic bags, or any other such nasty nonsense. Most items ship by just two to three wraps of recycled cardboard, tape, and a common made-in-USA Tyvek (#2 HDPE recyclable) sleeve. It's simple, minimal and durable.
Shipping
All orders go out within three days. Smaller items go by USPS First Class (3-4 days) and larger items go by USPS priority (2-3 days). You'll receive a tracking link with your order. All orders are covered with insurance 100%. If you need to upgrade to Express, just let us know.
Questions or Concerns
As our dear customer, if you have purchased something from us, and have any questions about your order, it is your right to receive timely service to any concerns or questions you might have.
Returns
The nature of our work is such that every piece will be reviewed before packing to ensure completeness and the best possible appearance. Because we make things from old wood there may be a little variation. We stand by our work and accept returns or exchanges on any item, excluding customized orders. Please write us within 30 days of receipt of your order for return or exchange.
Custom Orders
Want something custom-made? We have made custom bathroom organizers, art panels, display racks, art supply organizers, desktop supply caddies, magazine racks, tool holders, custom coat racks, picture frames, shelves, and holders for various things. Just need small parts to help complete a project? Or want a raw unfinished piece for your own custom paint? We can do that too! Please send your request with drawings and measurements to andrewsreclaimed@gmail.com
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Policies
Shipping Policy
All orders go out within three days. Smaller items go by USPS First Class (3-4 days) and larger items go by USPS priority (2-3 days). You'll receive a tracking link with your order. All orders are covered with insurance 100%. If you need to upgrade to Express, just let us know.
Shipping Options
We use only USPS First Class and Priority
Returns & Exchanges
The nature of our work is such that every piece will be reviewed before packing to ensure completeness and the best possible appearance. Because we make things from old wood there may be a little variation. We stand by our work and accept returns or exchanges on any item, excluding customized orders. Please write us within 30 days of receipt of your order for return or exchange.
Cancellation
Easy! Just write us within a day or two of your your order.
We are a husband-and-wife team. Our work is made from recycled wood. We are passionate about our craft, and our actions of reducing waste of our limited natural resources. We make only those things we would enjoy using ourselves.
Mission Statement
Our work is at least 95% made from materials rescued from disposal, and transformed into useful recycled wood gifts and home & office decor.
We still believe the sum of our efforts can be powerful.
We choose to use minimal packaging, and to build things to last.
We hope our efforts will make a difference.
What We Believe In
We believe in using resources minimally. In using the peel, the stem and seeds, where possible, in the kitchen as well as in life in general.
As our dear customer, if you have purchased something from us, and have any questions about your order, it is your right to receive timely service to any concerns or questions you might have.
Want something custom-made? We have made custom bathroom organizers, art panels, display racks, art supply organizers, desktop supply caddies, magazine racks, tool holders, custom coat racks, picture frames, shelves, and holders for various things. Just need small parts to help complete a project? Or want a raw unfinished piece for your own custom paint? We can do that too! Please send your request with drawings and measurements to andrewsreclaimed@gmail.com
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