Earth Song Dragon Hand Mala 

    

        
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Shipping Policy
Shipping Methods
* Your Item will be made and embedded with healing just for you when ordered. So please allow 5-7 business days for me to create it for you. 

If you need it sooner, please send me an email ( on the contact page) and I will do my best to accommodate your timeline xo

 





Shipping Options

Ground
$6 flat rate in USA

Outside USA:

Canada: $15.00 Flate rate 

Australia :$25.00 Flate Rate 

United Kingdom: $18.00 Flate Rate




Returns & Exchanges



Custom Orders:



 Deep Rooted Woman / Soulful Mind & Body Inc. cannot accept any returns or exchanges on custom order pieces ( unless they are damaged upon arrival) due to the purity and energetic qualities of the materials used If it is faulty it can be exchanged


Pieces that are not custom orders:



Any faulty pieces that have not been worn can be exchanged within fourteen (14) days from date of delivery. Please provide me with details and once approved I will issue you a credit for the full amount of the item towards future purchase or a replacement.



*** Please include all original packaging. Shipping costs are the responsibility of the customer and must include a tracking number.



 I take great care in creating my Malas, however, if your piece breaks within the first 60 days after purchase I will be happy to restring it for you at no charge as long as you ship it back to me within that time.  



* You must pay shipping costs



 Important: 



Pieces that are damaged as a result of wear and tear are not considered to be faulty. 



Pieces are considered faulty if they were received broken, or where there is a defect in the piece within 14 days from date of delivery. 



I will be happy to repair faulty pieces or you can exchange your piece for the same product in the same size.



 * Subject to availability. 


xo Alison



Cancellation



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