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Orders will usually ship within 3-5 business days (Monday-Friday & does not include weekends or holidays). We handcraft each product we ship. This includes making, bottling, labeling, and shipping, all by hand. Once your order has shipped, you will receive a confirmation email with a USPS tracking number. Some items may ship in separate boxes, but will not require additional shipping charges.
Every product is created, bottled, and labeled in house and handled with intention and care. If you need your item sooner, please email us at firstname.lastname@example.org and we will do our best to accommodate you.
We at Blue Haven work hard to help you get your orders as quickly as possible. So as soon as the payment is accepted and the order is confirmed, it is immediately in the process of being made. This, unfortunately, means NO changes can be made to your order once it is placed.
Please keep in mind that the products you are buying are handmade and 100% natural so some variation from batch to batch is normal (slight changes in color for example). This does not have an effect on the product’s efficacy and is safe to use for the duration of their stated shelf-life.
Shipping within the US is a flat rate of $7.95 for all orders. We dislike charging shipping just as much as you dislike paying them, but due to the nature of our products, keeping shipping costs separate helps keep our prices friendly. All orders are shipped via the United States Postal service. For orders shipping within the US, packages can be delivered 2-3 days after you receive your shipment confirmation.
Returns & Exchanges:
Due to the handcrafted nature of our products, we do not accept returns or offer refunds. If you are not satisfied with your order, please send us an email at email@example.com to discuss options to meet your satisfaction. Your well-being and happiness is our priority and we intend to make you a client for life!