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Shipping to anywhere in Canada is free.
Purchases will be processed in 1-2 days, shipped via Canada Post, and delivered to you in 3-5 business days.
Shipping to the continental US is free: Purchases will be processed in 1-2 days, shipped via USPS, and delivered to you in 5-7 business days.
For all orders, once your order has been shipped, you will receive an email confirmation and a tracking number.
Revive Leatherworks is not responsible for goods damaged in shipping. Contact the shipping carrier to file a claim.
We will gladly accept refunds within 14 days of purchase. Product must be returned in the original shipping box, and must be in original condition as from our shop. Once we receive the returned item, we will examine it, and contact you with confirmation, whereupon we will refund purchase price to the original method of payment. Refunds do not include any applicable shipping and handling charges. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping or applicable customs, duties, or after purchase taxes (tariffs).
Only regular priced, and non-discounted items are refundable. All sale items, or those sold with promotional discounts are final sale.
Revive Leatherworks stands behind our products. We offer a 1 year warranty for defects. Simply contact us with your issue and we will start a conversation regarding repair. You will have to send us pictures of the defect, as well as a pictures of the entire product, so that we may assess it’s condition. If we agree that the defect is in workmanship, we will ask you to send the product back (at your cost). We will repair it at no cost to you, and ship your item back to you at our cost. We do not warranty damage caused by regular use or misuse, nor damage from failure to appropriately care for the product.
This privacy notice discloses the privacy practices for (www.reviveleatherworks.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.