We aim to process all orders within 4 business days (Monday - Friday). For orders with pre-order sauces, please see the product description for more information.
From our warehouse to your door, the delivery typically takes 4-10 business days. For international orders, please allow 8-14 business days.
If your order will be delayed more than a few days we'll get in touch ASAP to apologize and to find out if you want to back-order the item, switch to something else, or cancel the order. We want to make you happy.
Right now we don’t offer express shipping options. Sorry for any inconvenience. Our products go out of stock frequently due to the small-batch nature.
Returns & Exchanges
Please see above under "100% Satisfaction Guarantee" - if you have any issue with your order, get in touch and we'll do whatever it takes to make it right. If you would like to start a return or exchange, please email email@example.com. We'll take care of the rest.
100% Satisfaction Guarantee
At the end of the day we want you to be happy and try our excellent gourmet hot sauces, and back that up with a 100% guarantee. Feel free to reach out at any time to firstname.lastname@example.org or use the contact tab below if you have any questions or issues with something you've ordered. We will do what it takes to make the situation right, including replace or refund if needed.