Sammy Walnutts Shop

We know that selling natural body products alongside repurposed and vintage items seems a little unorthodox, but we believe that there is a method to our madness. When you think about healthy choices, less waste, and a new focus on how much we have become a throw away society and the environmental hazards involved in this, it makes perfect sense having such a diverse line of products in one shop.

Sammy Walnutts Shop

Sammy Walnutts Shop is a small family run on line store based in Toronto. We are absolutely passionate about – natural products, vintage items, nature, wildlife, history and making things by hand. We are always researching and learning new ways to package our hand made products sustainably, and searching out the best cruelty free and earth friendly ingredients for each product.

Our family and friends are the backbone of our business. From being our testers to giving great advice,

OUR VALUES

GLOBAL GOOD
We actively work to meet the following UN Sustainable Development Goals:

Good Health

Responsible Consumption And Production

Policies

Shipping Policy

We use Canada Post and UPS for all our deliveries and usually ship out the next business day.

Shipping Options

Shipping is either by regular or expedited and we offer local pick up and local delivery in Toronto.

Returns & Exchanges

We offer no hassle, free returns or exchanges within 30 days of purchase. You can return your product for store credit, a different product, or a refund to your original payment method.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Privacy Policy

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected].

Sammy Walnutts Shop

Be Curious!

About

I created Sammy Walnutts Shop to pursue two of my biggest passions - making things by hand the old fashioned way, and giving items a second life to keep them out of landfills. There is nothing better than putting something on your skin that you know is healthy, you know where it came from, and you know what's in it. And in our opinion there is something much more meaningful than receiving something made by hand. That's why our motto is "Be Curious". We hope it is a growing trend for people to ask questions about the products they are using and ingesting and where things actually come from.

Mission Statement

To promote awareness of the benefits of using natural, hand made and recycled items, while fostering an appreciation for simpler times and values in an effort to benefit the body, the soul, and the planet.

What We Believe In

We believe we live in a throw away society and we like to repurpose and reuse anything we can to help lessen the congestion in our landfills and the plastics in our oceans. We value the old ways of doing things.

We believe in giving back to our community. We participate in green space clean ups, and spearhead drives for our local animal shelters. We often donate items to seniors homes and animal shelters and participate in neighbourhood clean ups and other community events.

We believe that our world is suffering from deforestation and work with Eden Reforestation Projects to have a tree planted for every $10.00 spent in our shop.

We believe in colouring our products naturally with botanicals and herbs and we grow many ourselves. Colouring our products with things like wheatgrass and turmeric is a must for us. Not only do we not use any animal tested ingredients, we are also phasing out natural micas which are often mined by children in India and Madagascar and therefore are not cruelty free.

We believe in no plastic packaging. We share the concern about the huge amount of single use plastics clogging up our oceans and landfills, and have launched ourselves on a mission to find ways to package our bath and body products using paperboard and metal containers (glass in bathrooms is just asking for trouble!) and printing our own labels on recyclable paper, We use off the wall sustainable packaging for all our products....from take out soup containers for our bath salts to recycled paper to wrap our soaps in. So if our packaging looks rustic and handmade that's because it is!

Our Goal

To retain our integrity by remaining a small, family run company with loyal customers who share the same values that we do.

Our Location

We are an on-line store only and do not have a physical shop. We participate in many markets and craft shows and are always happy to meet up and provide a sample of any of our products to try out.