Save 15% off your entire first order with Sunbeam using code SUNBEAM15
Sunbeam is a green, socially responsible candle crafting company in Ithaca, NY with an emphasis on beeswax. Our shop is powered by 100% renewable energy (solar and wind), we ship through the UPS carbon-neutral program and no plastic is used in our packing materials. Sunbeam is a certified living wage employer in our county. Our candles are handcrafted using only 100% pure essential oils, lead free cotton wicks and non toxic, eco-friendly dyes. We truly make earth-friendly candles!
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FAQs
When will my order ship? We are currently shipping out in three business days
Candle wick won't stay lit? If a candle will not stay lit, it is likely due to either tunneling (which affects oxygen flow to the wick) or the need for some quick wick grooming (optimal wicks are ¼ inch in length). Please see the wick trimming and tunneling prevention sections under the Candle Tips tab for troubleshooting.
What is the best way to extinguish a flame? The best way to extinguish the candle flame is to dunk the burning wick into the melted/liquid wax using a wick dipper then straighten the wick upright. The wick will then be saturated with beeswax and ready to be easily lite the next time you want to enjoy your candle. This will also prevent the wick from charring which will make the candle more difficult to relight.
What if the wick is too short to light? If the wick gets buried in the wax, simply hold the candle horizontal over a drip safe surface (hot wax will drip), hold your lighting tool up to the wick and let the wax melt off around it. This should be enough to get it going again.
I think my candle has lost smell? Essential oils may evaporate off the surface wax of the candles. If you give the candle a little rub or peel away the bottom sticker slightly, the oils will be released, allowing you to smell the candle’s scent. Burning the candle also releases the oils.
For more tips check out the National Candle Association tips page and the National Fire Protection Association candle page. Sunbeam Candles is not responsible for any damages that result from improper burning techniques.
Policies
Shipping Policy We ship within 3 business days $9 flat rate shipping
Return Policy We want you to be 100% satisfied with your Sunbeam Candles experience. Please contact us within seven days of receiving your order with any questions or concerns. Return authorization is required for all returns.
All orders include a complementary Sunbeam matchbook!
Sunbeam Candles
We truly make earth friendly candles!
About Since 2004, our mission has been to create a beautifully handcrafted product with the least cost to mother earth. To this day, through the growth of our business - and family - our mission remains the same. Thank you for your support and care in being a conscious consumer!
Our Location Ithaca, NY
Mission Statement Our mission consists of three interrelated parts
Product Mission To hand craft, distribute and sell the highest quality candles at the least cost to Mother Earth with unequivocal attention to detail incorporating the most natural and wholesome ingredients available.
Social Mission To operate the company in a way that minimizes our carbon footprint, maximizes the health and happiness of our employees and customers, and supports humanitarian organizations that align with our progressive values.
Economic Mission To operate the company on a sustainable basis of profitable growth, creating new opportunities for development and career growth for our employees.
More about Sunbeam
Made with 100% renewable energy The Sunbeam Candles shop runs on a 3,520W solar electric (photovoltaic) system. This system ties directly to the utility grid–no batteries–and generates roughly 10 kWh per day or 3,750 kWh per year of pollution-free electricity. What electricity we don’t make, we buy from companies producing electricity from 100% renewable resources such as wind power and biomass generation. So, all the energy we use at Sunbeam Candles is renewable, all year long.
Carbon Neutral Shipping At Sunbeam Candles, we strive to be as green and clean as possible in all aspects of our everyday business. We ship all packages through UPS' “carbon neutral” program, which invests in reforestation and other projects that reduce the carbon level in the atmosphere. These investments are based on how much carbon is actually released in the delivery process for each shipment, and so through our participation the climatic impact of every Sunbeam Candles delivery is essentially offset, at no extra cost to you. Please go here to learn more.
Plus no plastic!Our packing materials consist of 100% paper products that can all be recycled.
Certified Living Wage Employer Sunbeam Candles is committed to paying a living wage to all its employees. As a result, we have pledged to pay a minimum wage equal to or greater than the local living wage as determined by the Tompkins County Living Wage board. The board performs an extremely in-depth review of the local cost of living and adjusts its rate every two years.
We offer our employees profit sharing Sunbeam Candles shares 10% of its annual profits with its employees. We believe that investing in our team is investing in the quality of our products.
Traditional wax candles provide a classic ambiance that cannot be replaced by any other type of lighting. However, a live flame in any setting requires some basic care to prevent fire and any damage that could be caused by melted wax. Please review the following safe burning instructions to get the maximum enjoyment from your candles:
Trim the wick to 1/4 inch before lighting: If your wick is too long, it will cause a larger candle flame, causing wax to melt past the edge of the candle and drip.
Periodically check on your candle for the correct wick length: Keep the wick at 1/4 inch long: long or crooked wicks can cause uneven burning, dripping or flaring. Conversely, if less than a 1/4 inch wick remains exposed, light the candle and tilt to allow enough wax to melt off the edge and expose the wick to a 1/4 inch.
Check the wick for carbonization or mushrooming: Wick carbonization and mushrooming (when the wick is crumbly and expanded at the top) also indicate the need for wick trimming. Check for carbonization when the wick is unlit by squeezing between your fingers: if it crumbles (texture like charcoal), trim the wick down to the solid part.
Allow candles with a burn time of 25 hours or more to burn at least two hours at a time: This will allow the wax to melt out to the edges of the candle to ensure an even burn and to prevent tunneling (when the wick gets too far down into the candle center).
Prevent or remedy tunneling so your candle burns properly: Tunneling blocks oxygen flow to the wick, suffocating it and making it difficult to light. You can prevent this by burning your candle for the proper amount of time (see above) or by “hugging” your candle. For hugging, burn the candle until the wax pool is about 1/4 inch from the edge of the candle, extinguish the candle for a few minutes, and then gently push the top rim of the candle in toward the wax pool with your fingers or a utensil while holding the candle stable. Be careful with the hot wax. Retain a small rim around the melted wax pool to prevent the wax from spilling over the sides. If a tunnel has already developed, carefully trim or peel down the wax off the sides to remove the tunnel and allow more oxygen flow around the wick.
Burn candles in a draft-free environment to prevent dripping: Drafts are the chief source of uneven burning and items like hurricane glass candle holders can significantly reduce exposure to drafts.
Place candles at least three inches apart from each other: Candles that are spaced too close together can melt one another and create their own drafts that can cause improper burning.
Keep candles free of any foreign materials including matches and wick trimmings: Such foreign materials can catch fire, shorten the life of your candle by using extra wax, and cause breaks in the candle wall.
Beeswax and Bloom
Being a natural substance, the color and shade of beeswax varies. We seek out a golden yellow color. Over time, all beeswax develops a powdery film on its surface. This is called “bloom.” It is not a sign of deterioration, but natural tannin exuded from the wax. Simply remove the bloom with a heat gun or hair dryer on a low setting or use a damp rag. Enjoy!
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