Our standard business hours are 9AM – 5PM (Pacific Time) Monday – Friday. Standard shipping of products purchase on the Site is via USPS – United States Parcel Service– carrier not affiliated with, or controlled by, Unleashed Coffee. All shipping charges are your responsibility, unless waived by Unleashed Coffee. Shipping charges will be included on your invoice and can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice. All orders are shipped FOB shipping point. Title to products purchased on the Site, as well as the risk of loss for such products, passes to you when Unleashed Coffee delivers these items to the carrier for shipment, and we are not responsible for any shipping delays or problems once the product has been shipped.
-Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
-Please check with your country’s customs office to determine what these additional costs will be prior to buying.
-WE DO NOT OFFER REFUNDS FOR RETURNED MERCHANDISE DUE TO NOT CLEARED CUSTOMS OR INVALID ADDRESS.Shipping Options
Orders are shipped via UPS, USPS or FedEx.Returns & Exchanges
If you have any issues with your coffee, or if there are errors in your order, please contact us at [email protected]
within 5 days of receiving your order. We thrive in excellence and this include satisfying our customers. We will work hard to make sure you are happy with your purchase.Cancellation