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Live cultures are shipped on the soonest Monday - Wednesday after your order is placed. This assures the health of the culture.
Other products will be shipped within 3 business days of your order date.
Returns & Exchanges
Kefir cultures can not be refunded. If you follow the provided directions you should have success. If your delivery is lost in transit, your product will be replaced after 10 days from shipment date.
Our products are handmade and are unique. Every effort is made to provide photographic detail before your purchase. Refunds will be entertained only in the event of faulty product.
WE WANT YOU TO BE HAPPY. Just reach out with questions or concerns and we will get them resolved for you.